Frequent questions

In this section you can find answers to your questions about Scrum Manager and its platform:

  • About Scrum Manager's certification.

    About Scrum Manager's certification.

    The certification of the knowledge about the "Scrum" management model is issued by private membership or commercial organizations, such as Scrum Manager Scrum.org, Scrum Alliance, ScrumStudy, among others.

    Each certification responds to its own evaluation criteria, and they are not official diplomas of formal education systems, although the names that some organizations give to their certificates might cause confusion and offer the false appearance of official diplomas: degree, master, PhD, etc.

    The certification commonly known as "Scrum Master" credits the understanding of the knowledge taught in a 16-hour course, either by attending the course or through online self-training.

    Scrum Manager's certification, at its Technician level, equals and involves the same knowledge as the well-known "Scrum Master", avoiding the "Master" denomination since it can be misleading. Scrum Manager also offers two certification levels above Technician: Expert level and Authority level. (further information)

    What does Scrum Manager certify?

    That Scrum Manager has verified that the certification holder owns and understands the knowledge of the agile Scrum management model.

    The Scrum Manager® designation is a registered trademark with international intellectual and industrial property registrations: EU 006113691 / ES 2.702.753 / ES 3.060.169 / AR 2.411.15

    The Scrum Manager professional community is made up of more than 20,000 professionals (2017) and is managed by Iubaris Info 4 Media S.L.

    Representación gráfica de la escala de certificación Scrum Manager

    Do the certifications of Scrum Manager, Scrum Alliance, Scrum.org, or any other, comply with any standard?

    Scrum certifications do not comply with any specific international standard, such a standard only exists as a de facto reality, framed by the best agile management practices implemented and shared by the professional community.

    Scrum Manager's certification was the first scrum certification that was launched (in 2007) in order to credit the knowledge of scrum based on an exam, as an alternative of what was simply the attendance certificate to the Scrum Master course, which was misleadingly understood as a certification of professional knowledge. The appearance of Sgrum Manager's certification was a turning point, and since then scrum certifications started including an exam in order to get them.

    Apart from Scrum Manager's certification, and the earlier one of the Scrum Alliance, other organizations have appeared that also train in scrum knowledge and certify it: scrum-institute.org, scrum.org, scrummanagementparters.org, scaledagileacademy.com, Agile Certification Institute, etc. Scrum Manager's certification is the most widespread in the Hispano-American professional community.

    Equivalence of certifications

    The following table shows the equivalence by content and hours of training between the certifications issued by Scrum Alliance, Scrum Manager and Scrum.org for the professional profiles of Scrum Master, Product Owner and Scrum Developer.

    Equivalences

    Some references to the acknowledgements of Scrum Manager®'s certification.

    Some references of its administrative and academic acknowledgements: Recognized by the Ministry of Industry of Spain for training and certification in agile project management. Expediente Avanza: TSI-010106-2011-129 in combination with the European Social Fund. Recognized and included as part of the Scrum content and certification for the training of prefessionals by the Govenrment of Aragón, Xunta de Galicia, Generalitat Valenciana (Spain). It is taught in courses and seminars of universities such as Belgrano (Córdoba, Argentina), FEUD, Uniciencia (Colombia) Alicante, Murcia or Las Palmas de Gran Canaria (Spain).

  • Why has my certification level decreased?

    Why has my certification level decreased?

    Professionals who do not update their training periodically are susceptible of getting outdated due to the rapid development of professional knowledge in our sector.

    The certification of Scrum Manager reflects this reality with a 20% yearly reduction of the certified or approved APs.

    For example, a certification or approval of 100 Authority Points will be maintained during the first year, and after this, in January of the next year, the total amount of APs will be 80. This process will continue successively in the following years.

    Scrum Manager's certifications offer honest and thorough information about the level of knowledge and professional updating.

    It includes the evaluation level to indicate the level of knowledge.

    As time goes by without updating the academic information, it loses its value (number of APs).

    Related information: How can I maintain or increase my approval or certification level?

  • Do I have to renew my certification or approval?

    Do I have to renew my certification or approval?

    Those professionals who do not update their training periodically are susceptible of becoming outdated due to the rapid evolution of professional knowledge in our sector.

    The certification of Scrum Manager reflects this reality with a 20% yearly reduction of the certified or approved APs.

    For example, a certification or approval of 100 Authority Points will be maintained during the first year, and after this, in January of the next year, the total amount of APs will be 80. This process will continue successively in the following years.

    Related information: How can I maintain or increase my approval or certification level?

  • Why do not I appear in the directory of certified professionals?

    Why do not I appear in the directory of certified professionals?

    Check if you have activated option "Display on Scrum Manager's professional directory" in your user profile.

    Show in directory

  • How can I maintain or increase my approval or certification level?

    How can I maintain or increase my approval or certification level?

    Scrum Manager's approval and certification include a number of APs(1) that reflect the academic level that has been reached and maintained by the holder of the certificate by the time it wasprinted.

    Scrum Manager's certification reflects the obsolescence of knowledge with the pass of time when it is not renewed or exercised, by decreasing the amount of APs by 20% every year.

    These are the activities to maintain or increase the amount of APs:

    1.- Maintaining the 150 APs that correspond to the scrum master course: Taking an exam to credit the knowledge is maintained and updated.

    • Core course I: Scrum Master, 150 APs.
    • Core course II: Scrum Level, 75 APs.

    The exams can be taken at the Open Knowledge platform or in an official training centre.

    Important:

    Repeating an exam in less than 2 years does not add APs.
    In less than two years: it does not increase the evaluation level.
    In less than four years and more than two: it adds 50% of the fixed amount of points for that exam (it means recovering the same % lost during that period of time).
    If the course was done more than 4 years ago, the full amount of points are added (recovering the % lost during that period of time).

    2.- Maintenance or increase of APs by training or research activities.

    2.1.- Scrum Manager courses and activities for specialization and complementary education ("Type A" Activities).

    Approved courses, offered by training centres of Scrum Manager. 

    APs: The ones indicated in the descripcion of each course.

    How to add them to the certification: If the course is monitored and the identity of the student is checked, it grants the level of certification, regardless of whether the student had previously taken the core course.

    2.2.- Other courses and complementary activities for professional training ("Type B" Activities)

    Other courses and activities about agile management for projects, people or organizations (2).

    APs:

    • On-site courses: 1 AP for each hour of course duration.
    • On-line courses: 1/3 APs for each hour of study estimated in the course's description.

    How to add them to the certification: Through the online form in the member area

    Personal and professional work (posts, academic articles, publications, presentations) focused on spreading or reseaching agile management for projects, organizations or teams.

    APs: Assessed individually based on topic, extension, originality and rigour.

    How to add them to the certification: Through the online form in the member area

    Scrum Manager certification approval

    (1) Authority Points.
    (2) In order to request an increase of authority level, the specialization course must have been taken during the year before the request. Valid courses include those about project agile management, organization agile management, kanban, lean, and agile programming techniques. The maximum amount of APs granted for "Type B" courses and activities is 30 APs per year.

  • How can I add my Scrum Manager certification to my LinkedIn profile?

    How can I add my Scrum Manager certification to my LinkedIn profile?

    In order to add your certification to LinkedIn, select “Para incluir la certificación de Scrum Manager en el perfil de LinkedIn, select "Add certification" when editing your profile and enter the following information:

    • Certification name: Scrum Manager.
    • Certification authority: Scrum Manager.
    • License number: the number on your certificate.

    Scrum Manager’s certification keeps the amount of Authority Points and certified fields of knowledge for each student updated on their professional profile. Keeping this in mind, enter the following information on the remaining fields:

    • Time period: from your registration date on Scrum Manager.
    • Mark “This certification does not expire"
    • Certification URL: URL of your professional profile at scrummanager.com.

    Certificate in LinkedIn

  • Which are the personal identification requirements to take a certification exam?

    Which are the personal identification requirements to take a certification exam?

    Identification example

    In order to take an on-site exam, either by itself or after an official course, at an authorised centre, the day of the exam you must provide an official identity document featuring your full name and a photo of you.

    In order to take an on-line exam, monitored via webcam, you must provide at the beginning of the exam an official identity document featuring your full name and a photo of you.

    The identity document must be an original, not a copy, and its validity date mustn't have expired. In case of having an expired identity document, you must provide along with it a document crediting to have requested its renewal.

    The name on the identity document must be the same as in Scrum Manager's academic records (the user's name at scrummanager.net).

    The official organization issuing the identity document must belong to the same country where the exam is being taken. If you Si you don't have an official identity document of the country where you are going to take the exam, you can provide your passport or your residence permit.

  • How to download the Scrum Manager certification?

    How to download the Scrum Manager certification?

    From the "Diplomas" section of the members area you can download the Scrum Manger accreditation or certification certificate, and also the diplomas of the courses taken, with the number of PDAs of each course, or the certification of attendance if you had not completed the exam, or you would not have passed it.

  • What's the difference between Scrum Manager's "certification" and "approval"?

    What's the difference between Scrum Manager's "certification" and "approval"?

    Scrum Manager's Certification

    It is obtained after passing an official Scrum Manager exam, where the identity of the student is checked and the process of the exam is monitored.

    It certifies the academical knowledge of scrum and the identity of the certificate's holder.

    Scrum Manager's Approval

    It is obtained after passing the official on-line exam, without checking the student's identity nor monitoring the process of the exam. The truthfulness of the certificate's holder identity, as well as the proper completion of the test, are based on the student's good faith.

    Representación gráfica de la escala de certificación Scrum Manager

    Futher infomation: Scrum Manager Certification & Accreditation.

  • How can I upgrade from "approved" to "certified"?

    How can I upgrade from "approved" to "certified"?

    By taking an on-site course or exam, or a webcam-monitored exam, at one of Scrum Manager's training centres.

  • Which courses are part of the education program of Scrum Manager, and where can I attend?

    Which courses are part of the education program of Scrum Manager, and where can I attend?

    scrum manager courses

    Scrum Manager core course.

    It features the base of general knowledge of Scrum Manager. Passing this course's exam grants the Scrum Manager certification, at expert level (150 APs) -further information-

    Specialization and enrichment courses over the core course: Product owner, user stories, Kanban, Lean, Agile Testing, Scrum Developer...

    Approved specialization courses and centres that provide them.

    Scrum Level Essentials course.

    It includes the basic knowledge of the evaluation model and the improvement of organizational agility Scrum Level. In order to take the exam for this course, it is necessary to have a previous level of 75 APs. -further information-

  • What are the requirements to be a training center?

    ¿Cuáles son los requisitos para ser centro de formación?

    La capacitación y certificación de Scrum Manager se ofrece a través de centros de formación, de calidad contrastada

    Requisito para el alta: Organización especializada en la formación a profesionales en gestión o de tecnologías de la información.

    Requisito para el mantenimiento: Calidad. Valoración de calidad media > 8.

    Descarga del documento de información. Información: admin@scrummanager.net

    Esquema con los diferentes licenciamientos posibles como centro o profesor / instructor de Scrum Manager y los requisitos.

    • Curso de Preparación a examen: Curso sin examen de certificación.
    • Curso oficial: Curso impartido por un profesor acreditado en un centro autorizado con opción de examen.
    • Examen escrito: Supervisado y corregido por un profesor acreditado.
    • Examen on line: Sobre la plataforma de examen de Scrum Manager, realizado y supervisado por un centro.
    • Examen supervisado web: Sobre la plataforma on line del centro, con supervisión por video conferencia.
    • Comercialización académica: Venta de cursos y exámenes (excepto a la Administración Pública)
    • Comercialización para la Admón. Pública(1): Venta de cursos y exámenes a la Administración Pública.

    (1) La venta de cursos oficiales o certificación Scrum Manager® a la Administración Pública, requiere el nivel de vinculación y calidad contrastada y consolidada, propia de Centro Oficial. Scrum Manager no concede licenciamientos para operaciones puntuales de concursos con la Administración Pública.

  • What are the Collaboration Points (CPs) and what are they for?

    What are the Collaboration Points (CPs) and what are they for?

    Collaboration points show Scrum Manager's recognition and gratitude to members who directly or indirectly contribute to its improvement or diffusion.

    They can be requested from the personal area of scrummanager.com for carrying out activities such as:

    • Publication of articles or technical work related to Scrum Manager, Scrum Level or Agilevel.
    • Presentations in talks or events with references to Scrum Manager, Scrum Level or Agilevel.
    • Publication in corporate press releases or social networks of training or improvement success stories using Scrum Manager, Scrum Level or Agilevel..
    • Registration of the companies in which it is applied in the Scrum Level reference directory.
    • Collaboration with content suggestions or implementation tips for Scrum Manager, Scrum Level or Agilevel through the Oks thematic forums.
    • Other activities that contribute to the improvement of Scrum Manager content or dissemination.

    The activities registered in the members area receive 1, 3 or 5 collaboration points depending on their development and relevance.

    Collaboration points are valid annually and can be used to request a collaborative license for use in professional activities, Scrum Manager, Scrum Level and Agilevel content and materials.

  • How can I obtain my professional credential as a Scrum Manager Trainer?

    How can I obtain my professional credential as a Scrum Manager Trainer?

    Credencial Trainer

    If you work as an agility teacher and you have the scrum master certificate by Scrum Manager, you may send a request for a Trainer professional credential. This credential stands for your academic and professional knowledge, and it means that your activity as a teacher is under Scrum Manager’s quality reviews.

    Requirements for a new license:

    • Scrum master certificate (by Scrum Manager).
    • Scrum Level Essentials certificate, if you also wish to teach Scrum Level.
    • CV with verifiable professional experience as a teacher.

    Requirements for each yearly renewal:

    • Average quality reviews by students in the last 12 months: > 8.

    Note:

    “Scrum Manager Trainer” is a professional credential. It means its owner is proficient in agility subjects, and their professional activity is under Scrum Manager’s quality reviews.

    If in the courses you teach you want to include official Scrum Manager certification exams, these should be done in an official Scrum Manager center or be part of professional consulting services provided with the agile consultant certification.

    Resquest a Trainer license.

  • How can I obtain my professional credential and license as an Agile Consultant?

    How can I obtain my professional credential and license as an Agile Consultant?

    Credencial Agile Consultant

    If you work as a consultant and you have the Scrum Level Essentials certificate, you may place a request for an Agile Consultant professional credential. This credential means:

    • That your theoretical knowledge, experience, and quality as a professional are reviewed and audited by Scrum Manager.
    • That you can use Scrum Level and AgiLevel’s trademarks and materials for commercial purposes.

    Requirements for a new license:

    • Knowledge about the Scrum Level framework: Scrum Level Essentials Certification.
    • CV with verifiable professional experience as a consultant.
    • License for professional use of Scrum Manager, Scrum Level and Agilevel brands, models and materials (1)

    Requirements for each yearly renewal:

    • Average quality review on Scrum Manager’s professional profile (in the last year): > 8.
    • New yearly license.

    Request an Agile Consultant credential and license.

    (1) You can request a business license or collaborative license from the scrummanager.com member's area. Business license: cost for one year’s commercial license: €600 in the A Region (USA, Canada, Australia, New Zealand, Japan and European countries). €300 in the B Region (other countries): Request it at admin@scrummanager.net
    Collaborative license: contribution to the evolution and dissemination of the Scrum Level model and Agilevel dynamics:> 2 annual publications in own or Scrum Manager channels, Registration of the name of the companies that you advise in the Scrum Level reference directory.

  • How to obtain a professional credential and license as a Scrum Level Evaluator?

    How to obtain a professional credential and license as a Scrum Level Evaluator?

    Credencial Scrum Level Evaluator

    If you already have a credential as an Agile Consultant, you may place a request for the professional credential “Scrum Level Evaluator”. With it, you may conduct official Scrum Level evaluations, assessing the agility level of organizations.

    Requirements for a new license:

    • Agile Consultant professional credential.
    • Minimum experience: 3 evaluations, either independent or as an auxiliary evaluator or minimum experience: 3 years in management or consultancy.

    Requirements for each yearly renewal:

    • Lack of irregularities in Scrum Manager’s internal audits..

    Send your request: admin@scrummanager.net

  • How can I obtain my professional credential as an Agile Coach?

    How can I obtain my professional credential as an Agile Coach?

    Credencial Agile Coach

    If you work as a professional consultant and you already have the necessary requirements for an Agile Consultant license, you may request an “Agile Coach” professional credential.

    It means that your theoretical knowledge of agility, your experience and professional quality are being reviewed and audited by Scrum Manager.

    It also means you can use Scrum Level and AgiLevel’s materials and trademarks for commercial purposes, whenever conducting an implementation or improvement activity of agility models.

    Requirements for a new credential:

    • Scrum Manager professional credential as an Agile Consultant
    • Verifiable experience in agility implementation and optimization processes. You may provide evidence in two ways:
      1. Being the holder of a recognized professional coach certification.
      2. Providing at least 3 pieces of curricular evidence that prove your proficiency in Scrum Level. These pieces of evidence should be available online and for the general public. For example: Information of your agility optimization processes using Scrum Level, publications on professional networks, essays, blog articles… related to organizational agility and Scrum Level.
      3. License for professional use of Scrum Manager, Scrum Level and Agilevel brands, models and materials (1)

    Requirements for each yearly renewal:

    • Average quality review on Scrum Manager’s professional profile (in the last year): > 8

    Send your request for a credential: admin@scrummanager.net.

    (1) You can request a business license or collaborative license from the scrummanager.com member's area. Business license: cost for one year’s commercial license: €600 in the A Region (USA, Canada, Australia, New Zealand, Japan and European countries). €300 in the B Region (other countries): Request it at admin@scrummanager.net
    Collaborative license: contribution to the evolution and dissemination of the Scrum Level model and Agilevel dynamics:> 2 annual publications in own or Scrum Manager channels, Registration of the name of the companies that you advise in the Scrum Level reference directory.

  • What’s necessary to maintain a Scrum Manager professional credential?

    What’s necessary to maintain a Scrum Manager professional credential?

    Each professional credential requires its owner to credit for certain specific knowledge and professional expertise. Each new credential is granted based on academic and curricular evidence.

    Professional credentials also mean that the owner’s professional activity is being reviewed and audited by Scrum Manager through quality surveys. Renewing a credential for a new year requires:

    • Regular professional activity and commitment: Either submitting new activities related to Scrum Manager or Scrum Level, or receiving new quality reviews.
    • Average quality review on Scrum Manager’s professional profile (in the last year): > 8.

    Professional credentials expire after one year of inactivity, or if the quality reviews are below the minimum. In case of having lost the credential due to inactivity, it’s possible to request a new one.

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