User persona

Define and understand your users with this practical template.

It includes a step-by-step guide to creating realistic profiles that reflect motivations, needs and behaviors.

Use it to align your team around a shared understanding of the user and make more people-centered decisions.

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Other resources

Interview Snapshot
Template / Canvas

Template for conducting user interviews.

Priorización ICE Score
Interactive tool

Learn to use ICE Score.

MoSCoW
Interactive tool

Learn to apply the MoSCoW method.

Desafío de empatía
Interactive tool

Strengthen your ability to empathize with users.